This area contains a number of pages that allow you to establish, manage and troubleshoot connectivity and electronic document exchange with your trading partners. The content of the self-service area will help you answer many of your support questions during an implementation or migration project. It is available to you at all times.

Document Exchange Summary The Document Exchange Summary presents an overview of all electronic business documents that your organization has sent or received using the myGLN environment. From this summary, you can retrieve processing details, diagnostics information and in most cases even the content itself. (logon required)
Secure Document Upload Experience how simple it is to send a document to a trading partner. (logon required)
Retrieve a Document With this page you can retrieve a specific document you have sent to or received from a trading parther. (logon required)
Track a Document This page enables you to view what operations have been performed on a document that you submitted. (logon required)
Secure Mailbox Access Retrieving documents from your myGLN mailbox over an SSL connection is simple and can be automated using free commandline tools or .Net/Java integration components.